Shipping Policy


    - Our processing of orders occurs from Monday to Friday ("days" here refers to "working days"). All of the items in our store are made-to-order, each item needs at least 7 - 9 business days for production and packing procedure.

    - The shipping times in the table below apply to regions such as US, CA, AU, EU.

    -  Please note that the shipping time to overseas states such as PR (Puerto Rico), HI (Hawaii), and AK (Alaska) will take 30 - 60 business days. Please do not choose and pay for the Fast Shipping option for these states.

    -  All our shipments are provided with a tracking link. Please feel free to follow the tracking link to check your delivery status.



    Shipping carriers: USPS, DHL, EMS, Yun Express, Local Post... More than 80% of packages are using USPS shipping carriers.
    USPS Logo, symbol, meaning, history, PNG, brand  DHL Logo PNG Transparent & SVG Vector - Freebie Supply

    Important: National shipping services may collaborate with local carriers for the final delivery of your parcel upon its arrival in the destination country. In such cases, please reach out to them or us at for precise details on your delivery.


    More than 97% of packages are processed and shipped within the timeframe we offer above. Orders sometimes show up after the estimated delivery date, possible reasons for late delivery include the following:

    • Incorrectly provided address

    • Lack of specific apartment, building, floor, or unit details

    • Extreme weather events

    • Procedures at International Customs

    If you did not receive your package as promptly as our website stated, we will give RESEND OR REFUND per your asking. Please contact us at and we will resolve the issue!


    • Can I ship the order to multiple addresses?

    - We provide shipping to only one location per order. For shipping to different addresses, please place separate orders for each.

    • How to Check/Track order status?

    - If your order has been shipped out, you'll receive a Tracking Number via email.

    - You can track your order via the following link:

    - For any queries about your orders, reach out to Customer Support at

    • I never received my package, what should I do?

    - Many times your package will be sitting at the local post office due or there was a missed delivery attempt.

    - If your package isn't delivered as promptly as our site indicates, you can ask for a refund or request the order to be re-sent. Contact us at for assistance. Alternatively, if it's less than the stated time, kindly wait for the package to be delivered.